Account Manager, Affiliate (open to Senior)

Please note, that this role requires experience with Mobile User Acquisition.

The Account Manager at Klay Media will serve as a key driver of business growth, client success, and internal team performance across both our Mobile and Agency divisions. This role requires a strategic thinker who can manage client relationships, oversee digital campaigns, identify new business opportunities, and lead internal teams to success. The ideal candidate is proactive, data-driven, and thrives in a fast-paced, collaborative environment. This role is ideal for someone who enjoys the challenge of wearing multiple hats, is passionate about client success, and can seamlessly bridge creative campaign management with strategic business growth.

Key Responsibilities:

Client Relationship Management & Growth

• Serve as the main point of contact for key client accounts across Mobile and Agency divisions.
• Oversee client budgets and identify strategic growth opportunities.
• Provide weekly reporting and updates to clients, highlighting optimizations, premium traffic performance, and campaign outcomes.
• Proactively seek new business opportunities within existing portfolios and develop strategies to grow client revenue.
• Attend client meetings, providing updates on content, influencer campaigns, and performance metrics.
• Foster trust and communication by being highly responsive and solution-oriented.
  
  

Campaign & Project Management

• Manage and oversee the execution of content, influencer, and affiliate campaigns from concept to completion.
• Develop editorial pitches, seasonal guides, newsletters, and promotional materials to support client goals.
• Identify and pitch new brands for content and influencer collaborations.
• Coordinate sample send-outs and manage ongoing communication with partners, editors, and influencers.
• Review affiliate placements to identify and fix broken links and update out-of-stock items
  

Strategy, Reporting & Optimization

• Collaborate with cross-functional teams to optimize customer acquisition, retention strategies, and overall campaign success.
• Monitor campaign performance and platforms (Impact, CJ, Appsflyer, etc) to optimize strategies and ensure compliance.
• Track placements, content performance, and affiliate engagement using internal and client-facing trackers.
• Analyze data and provide insights to clients and internal teams to drive better results and inform future strategy.
• Responsible for platform maintenance and optimization to enhance LTV and ensure accurate performance reporting.
  
  

Leadership & Internal Collaboration

• Support and mentor internal team members to improve performance and achieve target goals.
• Keep leadership informed on account health, client growth, team progress, and emerging business opportunities.
• Lead project timelines and ensure successful completion of initiatives against deadlines.
  
  

Experience & Qualifications:

• At least 5 years of experience in account management, affiliate, or mobile UA, with client-facing responsibilities.
• Prior experience overseeing a team or mentoring junior staff.
• Strong analytical skills with comfort in reviewing and interpreting numerical data.
• Excellent communication and interpersonal skills, with a client-first mindset.
• Highly goal-driven, proactive, and thrives in fast-paced environments.
• Proficient in a mix of marketing platforms and campaign management tools is a plus (CJ, ShareASale/Awin, Impact, AppsFlyer, Adjust, Branch).
  
  

Compensation: Base rate of pay starts at $75,000.00 based on experience, plus commission.